Can I cancel/reschedule a booked session?
You can cancel a session upto 60 minutes before the session start time. You can cancel your session in two ways -
- Click on "Book a session", in the calendar view, the session you booked would be highlighted in green
- Click on the session and select options to cancel your booked session
You can also cancel sessions from your "Me" tab -
- Click on "Me" tab
- Select your Cult Pack
- Scroll down to future session, click on the option button to cancel a session
You also have the option of cancelling a session from our website (www.cultfit.in). Please log into your account, click on your profile page and cancel the respective class from under "My Workouts".
I could not attend my session, can i take a replacement class
If you are unable to attend a session, please cancel the session from the "My Workouts" tab on your profile page at least 60 mins before the class start time. Failure to do so will result in a No-Show that attracts a penalty of 1 day reduction from your membership.
For pay per class sessions, no refund will be processed if the session is not cancelled within 1 hour before the session start time.